Terms & Conditions
Terms & conditions
For general delivery details please refer to our ‘Delivery’ page from the main menu.
Our estimated delivery dates are subject to Royal Mail carrying our the delivery of your order as suggested and according to the terms and conditions of Royal Mail on their website.
Returns and refunds
If you wish to return your goods please email us to let us know and then return them to us in perfect condition within 30 days. Please note that we are unable to cover the cost of the return postage. We recommend that if you are returning goods to us that this is done by recorded delivery. Please ensure that the goods are packaged adequately to avoid damage during postage. Once we have received the goods intact then we will be able to refund you the initial value of your order.
If your order arrives damaged please let us know as soon as possible by email. We will ask you to return the goods to us and reimburse you for the cost of the return postage. Once we have received the goods and confirmed that they were damaged during the initial postage then we will fully refund your order (including the original postage cost).
We reserve the right to amend or withdraw products at any time. The content of the site is copyrighted under applicable copyright laws. You agree not to reproduce, copy, transmit, publish, display, commercially exploit or create derivative works of such material and content without consent from Karen Davies.
Contact address: 3 Southwood Road, Cookham, Berkshire SL6 9LY